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Erica Jeffries Purdo

North America Pharmacy Channel Leader, Strategic Customer Group
Jeffries Headshot

Erica Jeffries Purdo is the North America Pharmacy Channel Leader for the Janssen Pharmaceutical Companies of Johnson & Johnson in the Strategic Customer Group (SCG). In this role, Erica creates and implements go-to-market strategies for Janssen therapeutics and vaccines through key pharmacy channels: Specialty Pharmacies, Retail, and alternate Pharmacy sites. Erica leads the cross-functional teams that drive these Pharmacy engagements and partners closely with the Janssen Therapeutic Areas to build strategies, and enhance the analytics and the patient journey overall. Erica also has responsibility for the SCG Learning & Development team that supports numerous channels across the Market Access ecosystem.

Most recently, Erica was the Portfolio and Process Management (PPM) Lead and Strategic Support Lead in Global Services. As PPM lead, Erica led a global team and was responsible for driving the development, implementation and execution of sustainable and cohesive Governance, Portfolio Management, and Project/Program Management to achieve goals defined by the overall strategic plan. Erica was a member of the Global Services Leadership Team (GSLT) and Sponsor for the LATAM Regional Leadership Council (RLC).

Prior to joining J&J, Erica had a successful career with roles in both the public and private sectors beginning
as an officer in the US Army to serving as the Director of the Illinois Department of Veterans’ Affairs(IDVA)
where she was responsible for over 1200 employees serving nearly 700,000 veterans and their families. At the Federal level, Erica had the privilege of serving as a White House Fellow where she focused on building public-private partnerships. In the private sector, Erica specialized in defense strategy and national security policy with assignments in Europe, Asia, and the Middle East.

Erica is an ardent supporter of military service members and their families. She has been a member of President George W. Bush’s Military Strategic Initiative council since 2015; and in November 2019, she was sworn in by the Secretary of the Army to serve as a Civilian Aide to the Secretary of the Army (CASA) for the state of New Jersey.

Erica earned a Bachelor of Science degree from the United States Military Academy at West Point, a Master of Arts in Security Studies from Georgetown University, and a Master of Business Administration from Virginia Tech University. Erica lives in Westfield, NJ with her husband Derek, daughters Talia (4) and Brielle (2), and Cairn Terrier Sampson (15).